Every guest keeps the host number from their booking.
Airbnb gives a guest with a confirmed reservation the host’s contact number. A number that belongs to the place is one you can end when the stay is long over.
A number for your Airbnb guests
Get a phone number for Airbnb hosts that rings your real phone.
Give each place you host its own ExpressNumber number for the house manual. A guest with a booking calls it, your phone rings, and the number stays with the place, not with your personal line.
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The house manual
The house manual shows a number for the place, not your own.
House manual
Welcome to the lake cabin
- The wifi name and password are on the fridge.
- Checkout is at eleven. Trash goes in the green bin.
Call the host about anything urgent(978) 555-0123
(978) 555-0123On the house manual, named Lake cabin
Your own numberStays off the house manual
Burn the numberBurn it on the day you stop hosting this place.
This is how you get a number for your Airbnb guests.
- Start your 7 days free and open Create a number.
- Name it after the place, such as Lake cabin.
- Put the number in your house manual and on the card by the door.
- A guest with a booking calls it and your phone rings. Burn it in one tap on the day you stop hosting that place.
9:41
Your numbers
Lake cabin
(978) 555-0123
Forwarding
Downtown loft
(602) 555-0179
Forwarding
Old guest line
(727) 555-0186
Blocked
Hosts keep a separate number for each place they list for three reasons.
The calls come at odd hours.
A locked out guest, a wifi question or a neighbor with a complaint rings your phone, and the cleaner can use the same number. Each place gets a number of its own, so you know which one is ringing.
The place can change hands.
When you sell a place or stop hosting it, burn its number and the calls to it stop. Your own number was never on the card by the door.
How a call reaches you
The guest calls the number in the house manual. Your phone gets the call.
A guest with a bookingReads the house manual and calls the number in it.
Calls and texts
Lake cabinYour number for this place.
Forwards
Your real phone ringsLike any other call
Texts land in your inboxUnder the name Lake cabin
The caller only ever sees the number you gave them.
Burn the number on the day you stop hosting.
One number for one place, from the first booking to the day you hand the place over.
- 1The manual gets its numberThe Lake cabin number goes on the card by the door
- 2Guests book and stayEach one finds the number in the manual
- 3Calls ring your phoneFor a lockout, a question or a neighbor
- 4Burn the numberCalls and texts to it stop at once
This is what Airbnb and one town say about a host’s phone number.
Read October 31, 2026, with a link to each page.
Airbnb gives a guest with a confirmed reservation the host’s contact number.
Its help page says only guests with confirmed reservations can access their host’s contact number, the listing address and the arrival guide details.
Airbnb Help Center: Your guests’ check in detailsAirbnb says its messaging should be the main way to talk to guests.
Its help page says that before a reservation is confirmed, it is against Airbnb policy for hosts to ask guests to communicate outside the Airbnb platform.
Airbnb Help Center: Communicating with guestsAirbnb can ask you to remove contact details from a message or listing.
Its help page says the system may require text to be removed when it detects words or numbers that include contact information.
Airbnb Help Center: Contact information in messages and listingsSome towns require a local contact who answers the phone.
The Town of Truckee, California, requires a designated local contact for a short term rental, available by telephone on a 24 hour basis and able to respond within 30 minutes.
Town of Truckee, California: Local Contact
Try it free for 7 days.
Then pick the plan that fits how many numbers you hand out.
Basic
7 days free$9.99/mo
- 5 numbers, one for each site, store or dealer
- 100 forwarded minutes a month
- Burn a number in one tap
- Extra numbers $1 a month each
Pro
7 days free$29.99/mo
- 100 numbers
- 1,000 forwarded minutes a month
- A number per vendor, client or listing
- Extra numbers 50¢ a month each
$0 today. Monthly plans, cancel any time.
People ask these questions about a number for Airbnb hosts.
More in the full FAQ.
Create a number in your dashboard and name it after the place, such as Lake cabin. It is live in about a minute. Put it in the house manual. Calls ring the phone you already carry, and the guest only ever sees the number you gave them.
In your house manual and on the card by the door, where a guest with a booking looks when something goes wrong. Airbnb asks hosts to use its messaging as the main way to talk to guests, so the number is for the moment they need you right away.
Burn it in one tap on the day you stop. Calls and texts to it stop at once, and the number on the card by the door stops reaching you.
No. Your numbers are receive-only: they take calls and texts, and they never make them. You answer calls on your own phone, and you cannot reply to a text from the inbox.
Yes. Every number has three modes: Forward rings your phone and lets texts in, Texts only stops calls and keeps the texts coming, and Block stops both. You change the mode from your dashboard.
Closest to a number for Airbnb hosts
More ways to use a number
Every rule on this page comes from a public page you can check.
Each one is linked where it is quoted, and all of them were read October 31, 2026.
Give each place a number you can burn.
Hand out a number you can burn. Keep the one your family calls.
Try it free for 7 days